Frequently asked questions.

Tools.

What hardware/software do you use?

I use Adobe Creative Cloud on my Wacom Cintiq 13HD and Procreate on my iPad Pro 10.5” with the Apple Pencil for drawing. I use Photoshop/Illustrator for getting my artwork ready to be printed.

 

What Photoshop brushes do you use?

I usually use Kyle Webster’s brushes.

 

What are your go-to  art supplies?

Paper: Arches Aquarelle  300 g. Grain Satiné Hot Pressed, Canson Mix Media 200 g. A5, Canson Bristol Illustration 180 g. and Grafit 90 g. dotted Clairefontaine. Cass Art A5 Watercolour Paper 300 gr. A5 Acid Free Cold Pressed and A6 Cartridge Paper Acid Free 120 gr.

Gouache & watercolours: Royal Talens Gouache, Koi Watercolours, Van Gogh Watercolours and Winsor & Newton Watercolours.

Ink: Winsor & Newton Ink in Deep Red and Liquid Indian Ink.

Pens: Muji in 0.38 / 0.25, Micron Pigma in 02 / 03 / 04, Faber Castell Pitt Artist Pen in S/ SB / B and Koi Coloring Brush Pen.

Pencils: Prismacolor Col·Erase and Derwent HB Sketching Pencil. Caran d’Ache Supracolor II Soft, Derwent Artist Pecils Coloursoft and Staedler Lumucolor permanent in White.

Coloured Pencils: Faber Castell Polychromos, Faber Castell Watercolour Pencils,

Brushes: Da Vinci Synthetics and Pentel Water brushes.

Sketchbooks: A5 Leuchtturm1917, A5 Moleskine, A5 Watercolour Moleskine, A5 Cass Art Sketchbook.

Markers: Tombow ABT, Winsor and Newton Promarker, Copic Ciao and Winsor and Newton Watercolor Marker.

Commissions.

Are you available for Commissions?

I am taking personal/private commissions at the moment.

 

Can you draw X for me/do you take requests?

I’m always open to inspiration so if you have something awesome then don’t be afraid to let me know!

Career.

When did you start drawing?

Ever since I first picked up a pencil!

 

Did you study/what did you study?

I have a Master of Arts in Media Studies and Design at the Polytechnic University of Valencia (Spain) and a MBA in Digital Marketing.

 

How did you start?

After graduating in the autumn of 2013, I worked on a portfolio to send out to potential clients.  I ended up getting headhunted by art directors and marketing agencies.

 

Would you ever want to illustrate a book?

Yes, It has always been a goal that I’ve worked towards. It would be an incredible achievement for me.

 

Where do you find your inspiration?

I tend to get inspired when travelling through the outdoors and from the ordinary, everyday events, people and places.

 

How do you build your portfolio?

I had to narrow down the industry I wanted to be working in.

 

How do you find an illustration style?

I haven’t found it or it keeps changing. It’s been a slow and steady process. The most important thing is to continue having fun while drawing.

 

What does a typical day look like?

I wake around 6:50 am, put on coffee and start working. My creative brain is most active in the early hours so I use that time to paint, sketch, or draw, I use the afternoons to catch up on emails and business stuff. I spend my night cooking, working out, reading, and exploring.

Store.

What do I do if there is a problem with my order?

Please send an email with your order number (you can find this in your email confirmation) and a description of the issue to hello@cristinamatias.com and I will get back to you as soon as I can.

 

Processing time

The time I need to pack your order is around 3 business days. I usually ship orders once a week.

 

How long does shipping usually take?

I usually include an estimate on each store listing. Some orders will take longer depending on cultural events (during holidays postal carriers usually see a significant influx of orders needing to be processed and therefor shipping times are affected) and region (often orders to rural areas will take longer than those to metropolitan areas). If you are worried, please feel free to email me.

 

I put in the wrong address, Can I have a refund?

Unfortunately I cannot take responsibility for the input of incorrect addresses, as an independent illustrator/designer I can’t afford to do so. Please check your address when placing your order and you can do so afterwards on your order confirmation. If you realise that you’ve entered the wrong address, please email us ASAP and we will do our best to rectify the error if we can.

 

Returns & Exchanges

I don’t accept returns, exchanges or cancellations, but please contact me if you have a problem with your order.

 

Carrier

I ship all of your orders using Correos España.

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